Seamless Implementation, Minimal Disruption
Our expert team ensures a smooth and efficient implementation process, tailored to your hotel's specific needs, from initial assessment to go-live and beyond.
Our 6-Step Implementation Process
We start with a thorough site survey, requirements gathering, and network assessment to understand your unique needs and property layout.
- On-site property walkthrough
- Stakeholder interviews
- Existing infrastructure review
- Custom proposal generation
Our experts design a tailored system architecture, including optimal beacon placement, network configuration, and a detailed project plan.
- System architecture diagrams
- Beacon placement maps
- Training schedule finalization
- Testing protocols established
Our certified technicians install all hardware components efficiently, ensuring minimal disruption to your hotel operations.
- Professional installation by trained technicians
- Phased deployment for larger properties
- Quality assurance checks
- Initial system testing
We configure the HotelGuard monitoring software, set up user accounts, define alert protocols, and perform integration testing.
- System customization to hotel policies
- User account creation & permission setting
- Alert escalation path configuration
- Integration with existing systems (if applicable)
Comprehensive training for your staff and administrators, along with all necessary documentation and a smooth handover process.
- Interactive staff training sessions
- Administrator workshops
- Detailed system documentation provided
- Support transition and escalation procedures
After final testing and verifications, your HotelGuard system goes live. We provide ongoing 24/7 support and monitoring.
- Final system-wide testing
- Coordinated launch
- Activation of 24/7 monitoring
- Ongoing technical support and maintenance